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Quality Policy

"WE'RE NOT SATISFIED UNTIL YOU'RE "

At Transasia Labs Pvt. Ltd. , we adhere to comprehensive quality assurance programs to create the uniform high quality that makes lab data reliable. While not infallible, each lab's quality control program rigorously defines requirements for staff proficiency, equipment maintenance and monitoring, and other standards of operations. From the moment a test is ordered, attention to detail becomes an issue critical to the quality of lab results. To make it easier to see all the points where quality is monitored - and the areas where the quality of your input is important - we have divided the tasks into three main phases:

1. Pre-Analytical Activities: what happens when the test is ordered and the sample is collected
2. Analytical Activities: what happens in the lab where the test is conducted
3. Post-Analytical Activities: what happens between the time the test is run and the results are reported

Pre-Analytic Activities: Where Quality Originates. From the moment a test is ordered, quality becomes an issue critical to the outcome. Quality assurance procedures extend to the following areas:
1. Test ordering process
2. Specimen collection procedures
3. Transport to the lab
4. Specimen handling and storage
5. Completeness of patient information

Analytic Activities: Proceeding with Utmost Care. In the lab where the specimen is analyzed, quality assurance procedures guide and monitor all related activities, including the following:
1. Instrument maintenance and operation
2. Test reagents
3. Supplies
4. Personnel
5. Actual test performance

Post-Analytic Activities: Reporting with Quality. As test results are made available, work quality continues to be monitored in areas such as the following:
1. Report sent to appropriate party
2. Timely reporting of data
3. Reference ranges included
4. Immediate notification of results exceeding "critical limits"

Transasia Labs Pvt. Ltd. is the first medical laboratory in Jammu to have a ISO 9001:2000 certification. The Quality Policy pursued by the laboratory is an ongoing process and a stringent Quality Assurance System has been implemented that fulfils the standards as per the Requirements/Guidelines of JAZ-ANZ.

Internal Quality Control
A dedicated team of technicians ensures checking of sample integrity, labeling and bar-coding. To ensure result reliability, acceptance and rejection of samples policies are well defined. The personalized Laboratory Information Management Software generates appropriate number of bar codes for each patient depending on the variety of containers required. The system ensures zero chance of wrong labeling. We have a separate patient services section responsible for sample collection. This section is a group of well-trained experienced phlebotomists working under supervision of our Customer Care department. Complying with the standard protocols of national and international guidelines, Quality Control samples are run every day at pre-determined intervals before commencement of testing of actual patient samples. Results are checked for compliance with Westgard rules using LJ charts target CV%. Thereafter, Departmental Heads of the different laboratory sections along with Senior Technicians review Levey Jenning control charts everyday to detect specific areas that require improvement.

External Quality Control
Based on its consistently reliable performance with Quality Service, Transasia Labs Pvt. Ltd. is an active participant of External Quality Assurance Programs conducted regularly by Bio-RAD EQAS, USA.

We are compliant to statutory requirements with respect to safety & biomedical waste management.

"TransAsia Labs Pvt. Ltd. is the first medical laboratory in Jammu to have a ISO 9001:2000 certification. The Quality Policy pursued by the laboratory is an ongoing process and a stringent Quality Assurance System has been implemented that fulfils the standards as per the Requirements/Guidelines of JAZ-ANZ."
 
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